Sosuite House Rules

These Sosuite House Rules apply during your stay at a Sosuite property (the "Sosuite").

Please read our house rules attentively.

1. Reservations may require a $250 security deposit in the form of an authorization hold. Prior to check-in, we will send you a link to a payment portal to collect this hold.
2. As per the building rules we operate, we require you to e-sign this waiver before checking in.
3. Regulations require us to request a photo submission of your ID before you can check-in. We will send you a pre-check-in link to satisfy the requirements of house rules 1-3.
4. The following is strictly prohibited during your stay:
   1. Smoking, vaping, parties, and excessive noise, including in unit, on balconies, and in shared spaces. Noise and smoking detecting technology is used inside the suites to monitor excessive noise levels and violations of our non-smoking policy. Tampering with any of these devices is a direct violation of our house rules. Violations are subject to fines, starting at $250, for each occurrence in order to pay to clean, deodorize, and repair damages.
   2. Dangerous or hazardous items (e.g., those that may increase the risk of fire or explosion such as candles or lighters).
   3. Firearms and other weapons (except those rightfully possessed by on-duty or off-duty law enforcement officials or licensed security guards).
   4. Commercial photography/videography without written consent.
   5. Illegal activity, pornography production, or prostitution.
   6. Overnight guests that exceed the number stated in the reservation.
   7. Making any change, modification, alteration, or addition whatsoever to the unit or its contents (including moving furniture around).
   8. Soliciting or loitering around the space or building.
   9. Creating unsanitary conditions (e.g., generating excessive trash, offensive odors, or attracting pests).
5. Only members of the Rental Party are permitted to stay overnight in the Rental Unit. Anyone else the Guest allows in the Rental Unit (a Visitor) is the sole responsibility of the Guest and is strictly forbidden unless approved by The Company.
6. Check-in is at or after 4 pm on your check-in day. Checkout is at or before 11 am on your check-out day. Early check-ins and late checkouts may be available upon request and are subject to additional fees. Guests who stay beyond their designated checkout time or delay our housekeeping staff are liable for any associated costs and expenses, starting at $55 per hour (pro-rated) after 11.30 am.
7. Pet Policy:
   1. $25+tax per night, Maximum $250+tax per month
   2. Service Animals may stay at no extra charge, but please inform us before arrival.
   3. Up to two pets per unit unless arrangements are made in advance.
   4. Pre-stay registration required; include pet type, size, and breed.
   5. Pets must be controlled and on a leash or in a carrier in public areas.
8. Guests take full responsibility for damages, injury, or loss that occur on the premises and its facilities. Guests must report any property damage to customer service. Unreported damages will be deducted from the security deposit.
9. Public and common areas of the building, such as hallways, parking, and the lobby, operate video surveillance devices.
10. Guests are responsible for covering the cost of replacing lost keys, key cards, fobs, or parking passes.
11. No Mail or Package Deliveries:
    1. Guests are not permitted to have mail or packages delivered to the property.
    2. Use local postal services or package holding facilities for your delivery needs.
    3. Any deliveries to the property will be declined or returned to the sender. We are not liable for any lost or returned items.
12. Booking a reservation constitutes an agreement to comply with the House Rules.

Guests who violate these rules are liable for any associated damages, fees, costs, or expenses. Violators of the House Rules are also not eligible for any refunds and may be subject to immediate cancelation and eviction.